{"id":158,"date":"2022-02-01T12:04:33","date_gmt":"2022-02-01T12:04:33","guid":{"rendered":"http:\/\/trustx.ch\/support\/"},"modified":"2026-02-17T11:54:00","modified_gmt":"2026-02-17T10:54:00","slug":"support","status":"publish","type":"page","link":"https:\/\/trustx.ch\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div id=\"pl-158\"  class=\"panel-layout\" ><div id=\"pg-158-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-158-0-0\"  class=\"panel-grid-cell\" >\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section \" id=\"section-informationsg\u00e9n\u00e9rales\" data-background=\"white\"> <!-- Unique ID for smooth scroll [nav] -->\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"row\">\n                <div class=\"col- col-lg-4\">\n                \t                    \t<h2>Informations g\u00e9n\u00e9rales<\/h2>                                    <\/div>\n                <div class=\"col- col-lg-8\">\n                \t<h6>Nous nous ferons un plaisir de vous assister par<\/h6>\n\n<ul>\n\t<li><a class=\"black\" href=\"mailto:info@trustx.ch\">info@trustx.ch<\/a><\/li>\n\t<li>T <a class=\"black\" href=\"tel:tel:0041522347000\">+41 (0) 52 234 70 00<\/a><\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section \" id=\"section-fournisseursdelogicielspourcabinetsm\u00e9dicaux,interm\u00e9diairesetautres\" data-background=\"white\"> <!-- Unique ID for smooth scroll [nav] -->\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"row\">\n                <div class=\"col- col-lg-4\">\n                \t                    \t<h2>Fournisseurs de logiciels pour cabinets m\u00e9dicaux, interm\u00e9diaires et autres<\/h2>                                    <\/div>\n                <div class=\"col- col-lg-8\">\n                \t<h6>Nous r&eacute;pondrons volontiers &agrave; vos demandes par<\/h6>\n\n<ul>\n\t<li>E-mail: <a href=\"mailto:mailto:support@trustx.ch\">support@trustx.ch<\/a><\/li>\n\t<li>T&eacute;l&eacute;phone au <a href=\"tel:tel:052 234 70 00\">052 234 70 00<\/a>.<\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section \" id=\"section-horairesd\u2019ouverturepourtoutrenseignementt\u00e9l\u00e9phonique\" data-background=\"white\"> <!-- Unique ID for smooth scroll [nav] -->\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"row\">\n                <div class=\"col- col-lg-4\">\n                \t                    \t<h2>Horaires d\u2019ouverture pour tout renseignement t\u00e9l\u00e9phonique<\/h2>                                    <\/div>\n                <div class=\"col- col-lg-8\">\n                \t<ul>\n\t<li>Du lundi au vendredi: de 8h &agrave; 12h et de 13h &agrave; 17h<\/li>\n\t<li>Fermeture le dimanche et les jours f&eacute;ri&eacute;s<\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section \" id=\"section-cabinetsm\u00e9dicaux\" data-background=\"white\"> <!-- Unique ID for smooth scroll [nav] -->\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"row\">\n                <div class=\"col- col-lg-4\">\n                \t                    \t<h2>Cabinets m\u00e9dicaux<\/h2>                                    <\/div>\n                <div class=\"col- col-lg-8\">\n                \t<p>Si vous &ecirc;tes affili&eacute; &agrave; un TrustCenter, ce dernier r&eacute;pondra volontiers &agrave; vos demandes:<\/p>\n\n<ul>\n\t<li><a href=\"\/trustx\/fr\/trustcenter\/\">TrustCenter<\/a><\/li>\n<\/ul>\n\n<p>Si vous &ecirc;tes inscrit &agrave; la Centrale de collecte des donn&eacute;es, veuillez vous adresser &agrave;:<\/p>\n\n<ul>\n\t<li><a href=\"https:\/\/www.newindex.ch\/fr\/\" target=\"_blank\">NewIndex<\/a><\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section \" id=\"section-t\u00e9l\u00e9maintenance\" data-background=\"white\"> <!-- Unique ID for smooth scroll [nav] -->\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"row\">\n                <div class=\"col- col-lg-4\">\n                \t                    \t<h2>T\u00e9l\u00e9maintenance<\/h2>                                    <\/div>\n                <div class=\"col- col-lg-8\">\n                \t<p>Nous avons fr&eacute;quemment recours &agrave; la t&eacute;l&eacute;maintenance pour pouvoir vous aider de mani&egrave;re efficace lorsque vous pr&eacute;sentez un besoin d&rsquo;assistance. Avec votre autorisation, l&rsquo;un de nos collaborateurs acc&egrave;de &agrave; votre ordinateur tout en communiquant avec vous par t&eacute;l&eacute;phone. De nombreux probl&egrave;mes peuvent &ecirc;tre r&eacute;solus de cette fa&ccedil;on. De plus, vous pouvez suivre l&rsquo;int&eacute;gralit&eacute; de l&rsquo;intervention.<\/p>\n\n<ul>\n\t<li><a href=\"https:\/\/get.teamviewer.com\/trustx\" target=\"_blank\">Mettre en place la t&eacute;l&eacute;maintenance<\/a><\/li>\n\t<li><a href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS.exe\">T&eacute;l&eacute;charger QuickSupport<\/a><\/li>\n<\/ul>\n\n<h4>CRYPTAGE ET AUTHENTIFICATION<\/h4>\n\n<p>Les connexions TeamViewer passent par des canaux de donn&eacute;es enti&egrave;rement s&eacute;curis&eacute;s &agrave; l&rsquo;aide d&rsquo;un &eacute;change de cl&eacute; publique\/priv&eacute;e RSA et d&rsquo;un cryptage AES 256 bits. Cette technologie est utilis&eacute;e sous une forme comparable pour le protocole https\/SSL et est consid&eacute;r&eacute;e comme totalement s&eacute;curis&eacute;e par les normes actuelles.<\/p>\n\n<p>Comme la cl&eacute; priv&eacute;e ne quitte jamais l&rsquo;ordinateur du client, cette proc&eacute;dure garantit que les ordinateurs interconnect&eacute;s, y compris les serveurs de routage TeamViewer, ne peuvent pas d&eacute;chiffrer le flux de donn&eacute;es. Les op&eacute;rateurs des serveurs de routage comme TeamViewer ne peuvent en aucun cas lire le trafic de donn&eacute;es crypt&eacute;es.<\/p>\n\n<p>Pour plus d&rsquo;informations &agrave; ce sujet, rendez-vous &agrave; l&rsquo;adresse suivante:<\/p>\n\n<p><a href=\"https:\/\/www.teamviewer.com\/de\/trust-center\/sicherheit\/\" rel=\"noreferrer noopener\" target=\"_blank\">https:\/\/www.teamviewer.com\/fr\/remote-management\/securite\/?t=1640160916110<\/a><\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n<\/div><\/div><div id=\"pg-158-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-158-1-0\"  class=\"panel-grid-cell\" >\n<!--- !! CONTENT : SECTIONS !! --->\n<section class=\"content-section lastsection\" id=\"section-\" data-background=\"white\">\n    <div class=\"container\">\n        <div class=\"section-inner\">\n\n            <div class=\"image-control\">\n                 <img src=\"https:\/\/trustx.ch\/wp-content\/uploads\/2026\/02\/345A2206.jpg\" alt=\"\">\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n<!-- END HERE -->\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Informations g\u00e9n\u00e9rales Nous nous ferons un plaisir de vous assister par info@trustx.ch T +41 (0) 52 234 70 00 Fournisseurs de logiciels pour cabinets m\u00e9dicaux, interm\u00e9diaires et autres Nous r&eacute;pondrons volontiers &agrave; vos demandes par E-mail: support@trustx.ch T&eacute;l&eacute;phone au 052 234 70 00. Horaires d\u2019ouverture pour tout renseignement t\u00e9l\u00e9phonique Du lundi au vendredi: de 8h &hellip; <a href=\"https:\/\/trustx.ch\/fr\/support\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> \u00ab\u00a0Support\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - TrustX Management AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trustx.ch\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - TrustX Management AG\" \/>\n<meta property=\"og:description\" content=\"Informations g\u00e9n\u00e9rales Nous nous ferons un plaisir de vous assister par info@trustx.ch T +41 (0) 52 234 70 00 Fournisseurs de logiciels pour cabinets m\u00e9dicaux, interm\u00e9diaires et autres Nous r&eacute;pondrons volontiers &agrave; vos demandes par E-mail: support@trustx.ch T&eacute;l&eacute;phone au 052 234 70 00. Horaires d\u2019ouverture pour tout renseignement t\u00e9l\u00e9phonique Du lundi au vendredi: de 8h &hellip; Continue reading &quot;Support&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trustx.ch\/fr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"TrustX Management AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-17T10:54:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/trustx.ch\/fr\/support\/\",\"url\":\"https:\/\/trustx.ch\/fr\/support\/\",\"name\":\"Support - TrustX Management AG\",\"isPartOf\":{\"@id\":\"https:\/\/trustx.ch\/#website\"},\"datePublished\":\"2022-02-01T12:04:33+00:00\",\"dateModified\":\"2026-02-17T10:54:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/trustx.ch\/fr\/support\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/trustx.ch\/fr\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/trustx.ch\/fr\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/trustx.ch\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/trustx.ch\/#website\",\"url\":\"https:\/\/trustx.ch\/\",\"name\":\"TrustX Management AG\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/trustx.ch\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/trustx.ch\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/trustx.ch\/#organization\",\"name\":\"TrustX Management AG\",\"url\":\"https:\/\/trustx.ch\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/trustx.ch\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/trustx.ch\/wp-content\/uploads\/2024\/03\/cropped-TX-Logo-406x113-1.png\",\"contentUrl\":\"https:\/\/trustx.ch\/wp-content\/uploads\/2024\/03\/cropped-TX-Logo-406x113-1.png\",\"width\":406,\"height\":101,\"caption\":\"TrustX Management AG\"},\"image\":{\"@id\":\"https:\/\/trustx.ch\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - TrustX Management AG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/trustx.ch\/fr\/support\/","og_locale":"fr_FR","og_type":"article","og_title":"Support - TrustX Management AG","og_description":"Informations g\u00e9n\u00e9rales Nous nous ferons un plaisir de vous assister par info@trustx.ch T +41 (0) 52 234 70 00 Fournisseurs de logiciels pour cabinets m\u00e9dicaux, interm\u00e9diaires et autres Nous r&eacute;pondrons volontiers &agrave; vos demandes par E-mail: support@trustx.ch T&eacute;l&eacute;phone au 052 234 70 00. Horaires d\u2019ouverture pour tout renseignement t\u00e9l\u00e9phonique Du lundi au vendredi: de 8h &hellip; Continue reading \"Support\"","og_url":"https:\/\/trustx.ch\/fr\/support\/","og_site_name":"TrustX Management AG","article_modified_time":"2026-02-17T10:54:00+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/trustx.ch\/fr\/support\/","url":"https:\/\/trustx.ch\/fr\/support\/","name":"Support - TrustX Management AG","isPartOf":{"@id":"https:\/\/trustx.ch\/#website"},"datePublished":"2022-02-01T12:04:33+00:00","dateModified":"2026-02-17T10:54:00+00:00","breadcrumb":{"@id":"https:\/\/trustx.ch\/fr\/support\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/trustx.ch\/fr\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/trustx.ch\/fr\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/trustx.ch\/fr\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/trustx.ch\/#website","url":"https:\/\/trustx.ch\/","name":"TrustX Management AG","description":"","publisher":{"@id":"https:\/\/trustx.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/trustx.ch\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/trustx.ch\/#organization","name":"TrustX Management AG","url":"https:\/\/trustx.ch\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/trustx.ch\/#\/schema\/logo\/image\/","url":"https:\/\/trustx.ch\/wp-content\/uploads\/2024\/03\/cropped-TX-Logo-406x113-1.png","contentUrl":"https:\/\/trustx.ch\/wp-content\/uploads\/2024\/03\/cropped-TX-Logo-406x113-1.png","width":406,"height":101,"caption":"TrustX Management AG"},"image":{"@id":"https:\/\/trustx.ch\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/pages\/158"}],"collection":[{"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/comments?post=158"}],"version-history":[{"count":21,"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/pages\/158\/revisions"}],"predecessor-version":[{"id":541,"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/pages\/158\/revisions\/541"}],"wp:attachment":[{"href":"https:\/\/trustx.ch\/fr\/wp-json\/wp\/v2\/media?parent=158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}